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Privacy Policy

Last updated: March 2025 · Ruviq website and Ruviq products (PerfTestFlow, Qualixy)

1. Introduction

Ruviq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use the Ruviq website (ruviq.com, ruviq.com) and our general practices. Our products—including PerfTestFlow and Qualixy—may have additional or product-specific privacy practices. For those, please see:

2. Information We Collect

When you use the Ruviq website or contact us, we may collect:

  • Contact and inquiry data: Name, email, company, and message content when you submit forms (e.g., contact or request demo).
  • Technical information: Anonymous or pseudonymous data such as IP address, browser type and version, device type, and general usage (e.g., pages visited, referring site). This helps us run and improve the website.
  • Cookies and similar technologies: Our website may use cookies or similar technologies for functionality, analytics, and to improve your experience. You can manage or disable cookies in your browser settings.

We do not sell your personal information. We do not use your data for advertising or marketing in ways that compromise your privacy beyond what is described here.

3. How We Use Your Information

We use the information we collect to:

  • Operate, secure, and improve the Ruviq website and our services
  • Respond to your inquiries, support requests, or demo requests
  • Send updates about our products or services where you have opted in
  • Analyze usage trends for performance, security, and debugging (e.g., in an aggregated or anonymized way)
  • Comply with legal obligations and protect our rights and users' safety

4. Data Protection and Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure. Where we use third-party service providers, we ensure they are contractually bound to maintain confidentiality and appropriate security. Data is transmitted over the internet using encryption (e.g., HTTPS) where applicable.

5. Sharing of Information

We may share information only when:

  • Using trusted third-party service providers (e.g., hosting, analytics, or support tools) that are bound by confidentiality and data-protection commitments
  • Required by law, court order, or government request
  • Necessary to protect our rights, your safety, or the safety of others

We do not sell or rent your personal information to third parties.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing where applicable by law

To exercise these rights or for any privacy-related request, please contact us at support@ruviq.com. For product-specific data (e.g., data stored by our Chrome extensions), please also refer to the relevant product privacy policy (PerfTestFlow or Qualixy) and their instructions for deleting local data (e.g., uninstalling the extension).

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and for analytics. You can disable or limit cookies through your browser settings. Note that some features may not work fully if cookies are disabled.

8. Third-Party Links and Services

Our website may link to third-party sites (e.g., PerfTestFlow, Qualixy, social media, or partners). This Privacy Policy does not apply to those sites. We encourage you to read their privacy policies when you visit them.

9. Children's Privacy

Our website and services are not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. International Users and Your Rights

If you are in the European Economic Area, the UK, or other regions with similar data-protection laws, you may have additional rights (e.g., access, rectification, erasure, portability, objection). You can contact us at support@ruviq.com to exercise these rights. For product-specific data processed only on your device (e.g., PerfTestFlow recording data), you can delete that data by clearing the extension's storage or uninstalling the extension.

11. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Contact and inquiry data may be retained for a reasonable period to respond to and follow up on your requests. Logs and technical data may be retained for a limited time for security and debugging.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. For material changes, we may also notify you via the website or other appropriate channels. Continued use of the Ruviq website or our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or concerns:

Product-specific support: use the contact or support options on the PerfTestFlow or Qualixy websites as applicable.

© Ruviq. This privacy policy applies to the Ruviq website and Ruviq as a company. For PerfTestFlow and Qualixy, see their respective privacy pages linked above.

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